Shipping
Shipping
Shipping is throughout Europe
Colors Outlet ships in Italy and all over the world only through the DHL express courier service. All goods shipped by Colors Outlet are carefully packed. Together with the shipped goods, Colors Outlet will include the invoice in the package indicating in detail the prices and discounts applied, even in the case of sales.
ORDER FULFILLMENT
All orders duly completed and paid for will be processed within two working days: all shipments leave from Colors Outlet, (Italy), only on working days, from Monday to Friday, from 9.00 to 17.30. Orders placed on Saturday and Sunday will be handled the following Tuesday.
FOLLOW YOUR SHIPMENT ONLINE
Colors Outlet offers its customers a shipping service that can be traced at any time, thanks to the service made available by DHL. The Customer will receive an e-mail confirming the shipment of the goods with the code (tracking number) provided by DHL which will allow him to check the progress of his shipment at any time.
WORLDWIDE SHIPPING
Shipments can be of the type DDP (Delivery Duty Pay) or DDU (Delivery Duty Unpaid), depending on the shipping address. DDP (Delivery Duty Pay) shipments are made to EU countries (Austria, Belgium, Cyprus, Denmark, Estonia, Finland, France, Germany, Greece, Ireland, Italy, Latvia, Lithuania, Luxembourg, Malta, the Netherlands, Poland, Portugal , United Kingdom, Czech Republic, Slovakia, Slovenia, Spain, Sweden and Hungary) where VAT is already calculated and included in the purchase price. DDU (Delivery Duty Unpaid) shipping is for non-EU or non-Schengen countries, which are not subject to the payment of VAT on the purchase price.
DELIVERY TIME
Delivery times are conditioned by the destination areas of the products. ITALY (DDP): delivery is indicatively expected within two days of shipment. EU European countries (DDP): delivery is indicatively expected within three working days of shipment. Non-EU European countries (DDU): delivery is indicatively expected within three working days of shipment. Rest of the World: delivery is indicatively expected up to 5-7 days from shipment with Express Service.
TERMS OF DELIVERY
Once the goods have been delivered, it is up to the Customer to carefully inspect the package before signing the delivery document. If the package is tampered with or not intact, the Customer can sign the delivery document with reservation or refuse the delivery. Any anomalies must be promptly reported to the local DHL Office and to Colors Outlet, by sending an e-mail to our customer service. If the Customer refuses delivery of the goods, any shipping costs required to return the package to Colors Outlet will be deducted from the refund due to the Customer. If for any reason the shipment is not delivered to the address provided by the Customer at the time of registration, the package will be sent back to Colors Outlet at the Customer's expense. In this case Colors Outlet will be responsible for deducting this amount from any refund due to the Customer.
Shipping is throughout Europe
Colors Outlet ships in Italy and all over the world only through the DHL express courier service. All goods shipped by Colors Outlet are carefully packed. Together with the shipped goods, Colors Outlet will include the invoice in the package indicating in detail the prices and discounts applied, even in the case of sales.
ORDER FULFILLMENT
All orders duly completed and paid for will be processed within two working days: all shipments leave from Colors Outlet, (Italy), only on working days, from Monday to Friday, from 9.00 to 17.30. Orders placed on Saturday and Sunday will be handled the following Tuesday.
FOLLOW YOUR SHIPMENT ONLINE
Colors Outlet offers its customers a shipping service that can be traced at any time, thanks to the service made available by DHL. The Customer will receive an e-mail confirming the shipment of the goods with the code (tracking number) provided by DHL which will allow him to check the progress of his shipment at any time.
WORLDWIDE SHIPPING
Shipments can be of the type DDP (Delivery Duty Pay) or DDU (Delivery Duty Unpaid), depending on the shipping address. DDP (Delivery Duty Pay) shipments are made to EU countries (Austria, Belgium, Cyprus, Denmark, Estonia, Finland, France, Germany, Greece, Ireland, Italy, Latvia, Lithuania, Luxembourg, Malta, the Netherlands, Poland, Portugal , United Kingdom, Czech Republic, Slovakia, Slovenia, Spain, Sweden and Hungary) where VAT is already calculated and included in the purchase price. DDU (Delivery Duty Unpaid) shipping is for non-EU or non-Schengen countries, which are not subject to the payment of VAT on the purchase price.
DELIVERY TIME
Delivery times are conditioned by the destination areas of the products. ITALY (DDP): delivery is indicatively expected within two days of shipment. EU European countries (DDP): delivery is indicatively expected within three working days of shipment. Non-EU European countries (DDU): delivery is indicatively expected within three working days of shipment. Rest of the World: delivery is indicatively expected up to 5-7 days from shipment with Express Service.
TERMS OF DELIVERY
Once the goods have been delivered, it is up to the Customer to carefully inspect the package before signing the delivery document. If the package is tampered with or not intact, the Customer can sign the delivery document with reservation or refuse the delivery. Any anomalies must be promptly reported to the local DHL Office and to Colors Outlet, by sending an e-mail to our customer service. If the Customer refuses delivery of the goods, any shipping costs required to return the package to Colors Outlet will be deducted from the refund due to the Customer. If for any reason the shipment is not delivered to the address provided by the Customer at the time of registration, the package will be sent back to Colors Outlet at the Customer's expense. In this case Colors Outlet will be responsible for deducting this amount from any refund due to the Customer.